Yardiac - A Superlative Sponsor
October 12th, 2008
Something really nice happened to me the other day, so I’m going to post my first “rave” — kind of balance out yesterday’s rant.
I’ve been spending some time recently trying to find advertisers, or “sponsors”, as I prefer to call them. I’m not trying to get rich, but it would be nice to have a small income from Tropical House Plants to offset my expenses.
After a bit of searching, I ran across Yardiac.com. As you can tell by their name, they primarily sell supplies for outdoor gardening, but they also have an extensive line of planters which I thought might be of interest to indoor gardeners. I decided to order something myself, which I like to do with a new sponsor to make sure that I can fully recommend them to my viewers.
I decided on a Trough Planter to hang on my porch railing, and filled out the order form. The price was $34.95, with a shipping charge of $8.95 for US customers. However, since I live in the US Virgin Islands, I know from experience that this shipping charge was not going to be enough. So I was not surprised when I received an email from Yardiac, asking me to contact them. At the bottom of this email, it indicated that the UPS shipping cost would be an addtional $165.18.
I’ve lived here a long time, and I know from experience that UPS and FedEx grossly over-charge companies that ship to the Virgin Islands, whereas the US Postal Service always has a more reasonable rate. So I promptly sent an email to the shipping manager at Yardiac to explain this, and ask if they could please ship my order via USPS.
As I said, I have been through this before, and most of the time the US company will refuse to change their policy. I then cancel the sale, because there is no way I will pay 4-5 times the cost of an item just to have it shipped.
So I was surprised and elated to receive a phone call two days later from Yardiac informing me that they had looked into it, and would ship me the planter via USPS for an additional charge of only three dollars. Now that’s what I call service!
Hence the title of this post: Yardiac - A Superlative Sponsor. I highly recommend them to you for their outstanding service.